Describe the purpose and basic operation of the protocols in the OSI and TCP models
Describe the impact of applications (Voice Over IP and Video Over IP) on a network
Interpret network diagrams
Determine the path between two hosts across a network
Describe the components required for network and Internet communications
Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach
Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and interswitch communications

Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
Explain the technology and media access control method for Ethernet networks
Explain network segmentation and basic traffic management concepts
Explain basic switching concepts and the operation of Cisco switches
Perform and verify initial switch configuration tasks including remote access management

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Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, SSH, arp, ipconfig), SHOW & DEBUG commands
Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures
Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q)
Describe how VLANs create logically separate networks and the need for routing between them
Configure, verify, and troubleshoot VLANs
Configure, verify, and troubleshoot trunking on Cisco switches
Configure, verify, and troubleshoot interVLAN routing
Configure, verify, and troubleshoot VTP
Configure, verify, and troubleshoot RSTP operation
Interpret the output of various show and debug commands to verify the operational status of a Cisco switched network.
Implement basic switch security (including: port security, trunk access, management vlan other than vlan1, etc.)

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